Secure reporting

Report an incident

Use factual language and attach what you have. Never upload Aadhaar or full card details.

COD verification

Confirm high-value COD orders by call or OTP before dispatch.

Packing videos

Record continuous, timestamped packing showing product and seal.

Serial-number records

Log serials, batch codes and tamper tags for every unit.

Return inspection

Unbox returns on camera and compare against dispatch records.

Delivery proof

Keep courier POD, weight slips and tracking history.

Marketplace disputes

Structure chargeback and SAFE-T style claims with evidence.

Demo results. Real lookups are limited to verified sellers with access-controlled matching.

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