Seller protection centre
Practical playbooks for startups, small sellers and established merchants.
COD verification
Confirm high-value COD orders by call or OTP before dispatch.
Packing videos
Record continuous, timestamped packing showing product and seal.
Serial-number records
Log serials, batch codes and tamper tags for every unit.
Return inspection
Unbox returns on camera and compare against dispatch records.
Delivery proof
Keep courier POD, weight slips and tracking history.
Marketplace disputes
Structure chargeback and SAFE-T style claims with evidence.